Patient Rights and Responsibilties
At Lifecare Family Health & Dental Center we view healthcare as a partnership between you and your caregivers. We ask that you recognize the responsibilities that come with being a patient.
Lifecare Responsibilities
We will:
- Treat you with respect, consideration, and dignity.
- Provide an environment that is safe and clean.
- Maintain confidentiality of your private communications and medical records.
- Ensure that you will receive quality care regardless of your age, race, sex, medical condition, physical disability, insurance, or ability to pay.
- Provide you with information and help with medical advance directives.
- Inform you about major changes in our health center management, policies and procedures, as they relate to your treatment and care.
- Provide you with information about your medical condition, treatment options, and encourage you to participate in decisions and plans of care.
- Inform you of where you can obtain services that we are unable to provide and to assist you, when possible, in obtaining those services and coordinating care.
- Assist you in obtaining health insurance coverage.
Provide you with access to all Lifecare services including medical, dental, behavioral health and vision. - Provide an interpreter to help with communications.
- You have the right to file a complaint about your care, and to have it reviewed.
Patient Responsibilities
I will:
- Treat other patients and staff with respect, consideration and dignity.
- Follow Lifecare’s policies and procedures.
- Provide accurate information, to the best of my knowledge, about my medical and social history.
- Participate in the development of my care plan and comply with all my Provider’s requests for office visits and referrals.
- Arrive on time for my scheduled appointments or call in advance to cancel.
- Inform the health center if I am going to be late, with the understanding that I may have to reschedule my appointment.
- Inform the health center about personal changes such as address, telephone number, insurance and income.
Easy Access to the Information You Need
Our goal is to improve your quality of life and make it easier. It starts here on our website! Access helpful information below.
Locations
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